Privacy Policy

Effective Date: 21 October 2023

This Privacy Policy describes how Solasis Limited (“Sponsored Workers”, “we,” “our,” or “us”) collects, uses, shares, and protects the personal information of users (“you” or “your”) who access our job application and provision services in the United Kingdom. We are committed to safeguarding your privacy and protecting your personal information. By using our services, you consent to the practices outlined in this Privacy Policy. Sponsored Workers is a trading name of Solasis Limited, registered in England under company registration number 15226456.

Information we collect

We may collect the following types of personal information, including but not limited to:

Personal Identification Information: This may include your name, contact details (such as email address, postal address, and phone number), date of birth, and national identification numbers.
Professional Information: Information related to your job search, including your resume or CV, employment history, educational background, skills, and references.
User Account Information: If you create an account, we may collect information such as your username, password, and preferences.
Payment Information: If you subscribe to our paid membership services, we will collect payment information, such as credit card details, billing address, and other necessary payment information.
Usage Information: We may collect information about how you interact with our website, including IP addresses, browser type, device information, and usage patterns. If you request a password reset, your IP address will be included in the reset email.
Communication Information: Records of any correspondence with us, including emails, chat messages, and customer support inquiries.

How we use your Information

We use your personal information for the following purposes:

Job Matching: To provide job matching services tailored to your skills, qualifications, and preferences.
Account Management: To manage your user account, including authentication and password reset.
Communication: To respond to your inquiries, provide customer support, and send important service-related updates.
Marketing: With your consent, we may send you promotional materials, job alerts, and other marketing communications.
Analytics: To analyze usage patterns, improve our services, and customize your user experience.

Who we share your data with

We may share your personal information in the following circumstances:

Employers: To facilitate your job applications, your information may be shared with potential employers or recruiters.
Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your personal information.
Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

How long we retain your data

We retain user information on our site as described below:

Indefinite Retention: In the absence of specific requests for data erasure, we may retain your user information indefinitely. This is done to provide ongoing access to our services and to enhance your user experience.
Erasure Requests: Upon receiving a valid request for data erasure, we will promptly delete your personal information, unless we have a legal obligation to retain certain data for a specified period. Please refer to the “What rights you have over your data” section below for information on how to request the erasure of your data.
Inactive Accounts: In cases where a user account remains inactive for an extended period, we may consider it inactive and take steps to free up storage resources. Before doing so, we will make reasonable efforts to notify you via the contact information associated with your account.
Storage Limitations: To manage our storage resources effectively, we may periodically review and delete certain user information that is no longer necessary for the purposes outlined in this Privacy Policy.
Case by Case Basis: In some instances, we may retain user information on a case-by-case basis for legitimate business purposes, such as resolving disputes, enforcing our Terms and Conditions, or complying with legal obligations.

Please note that even when we delete your personal information, it may not be immediately removed from our backup systems, which are designed for disaster recovery and business continuity purposes. However, this data will not be used for any other purpose and will be subject to the same data protection measures as actively used data.

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

What rights you have over your data

You have the following rights regarding your personal information if you have an account on this site:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal obligations. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you wish to request the erasure of your data or have any questions regarding data retention, please contact us at info@sponsoredworkers.co.uk. We will respond to your request in accordance with applicable data protection laws.

Payment Processing

We utilize Stripe, a reputable and secure third-party payment processor, to handle all payment transactions. Stripe is dedicated to ensuring the security and privacy of your payment information. When you make payments for our services, only the following limited information is stored on our systems:

Card Type: We store information about the type of card you used (e.g., Visa, MasterCard, etc.).
Last 4 Digits of the Card Number: We retain the last four digits of your card number for reference purposes.
Expiry Date: We also store the expiration date of the card used for payment.

We do not store or process the full card number or any sensitive payment data on our servers or databases. This sensitive information is solely handled and secured by Stripe in accordance with their strict security standards.

Stripe’s robust security measures include encryption, tokenization, and compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the confidentiality and integrity of your payment information.

Please note that you can review Stripe’s privacy policy and terms of service on their website to understand how they handle your payment data.

By using our payment services, you acknowledge and consent to the collection and processing of the limited payment information described above for payment purposes. We do not have access to or control over your full card information.

If you have any concerns or questions regarding the security of your payment information, please contact us at info@sponsoredworkers.co.uk, and we will be happy to assist you.

MailPoet newsletter & emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website or enquired about our services, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. When logged in, we use cookies to track some of your activity on our site including logins, visits, and page views. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by prominently posting a notice on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at info@sponsoredworkers.co.uk